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About Seagate

The mission of the End User Services organization, which includes this desktop support position, is to enable the success of Seagate employees by providing exceptional services that set the standard for customer service, quality, professionalism, business technology and cost optimization. To adapt to challenges on the horizon, End User Services must continually innovate new processes and embrace new platforms. End User Services is part of Corporate IT.

At Seagate, we know that data is always in motion, alive, connected—and we harness it in order to maximize human potential. Since 1979, we have been creating precision-engineered data storage technologies that deliver superior capacity, speed, safety, and performance. We are a diverse workforce of 40,000 creative, hard-working, passionate people all over the world—Silicon Valley, the United Kingdom, Singapore, India, China, and beyond.

Seagate Careers Job Responsibilities

Leverage your creativity in solving complex hardware and software issues related to an end user’s computer
Gain valuable insight in troubleshooting network connectivity, application, hardware, audio visual and telephony equipment problems faced by our end user community
Learn how to quickly adapt to situations faced by the end user in a fast-paced environment
Gain real world experience in configuring, deploying, maintaining, and troubleshooting computer hardware in an enterprise environment
Obtain a general understanding of the Active Directory environment
Learn how to follow processes and procedures to ensure that the highest quality of work is delivered to the end-user with minimal disruptions
Build experience with maintaining password security, data integrity, and file system security for the laptop/desktop environment utilizing Bit locker
Document trouble tickets from inception through closure in an Enterprise Incident Management System such as Service Now
Gain experience with Microsoft’s System Center Configuration Manager (SCCM) and Microsoft Endpoint Configuration Manager (MECM)

Skills Required At Seagate

You are an excellent communicator, both verbally and in written form.
You must be able to communicate with customers, peers, and management concerning the status of cases, problems, or suggestions
You can demonstrate experience in creating and executing innovative solutions to solve complex technical support problems
You have a general understanding of computer hardware and software troubleshooting and issue resolution
You have experience using critical thinking skills to identify and resolve technical issues
You have knowledge of Office 365 online applications (Word, Excel, PowerPoint, Outlook, SharePoint, Teams, OneDrive, and OneNote) and Windows 10 OS
You have the ability to take proactive, corrective actions, to resolve issues in advance of system problems

Seagate Careers Eligibility Criteria

Pursuing a Diploma/ Bachelor’s or technical degree in Computer Science, Information Systems, Software engineering or a related degree program
A general understanding of computer hardware and software troubleshooting and issue resolution
You can demonstrate knowledge of Office 365 online applications (Word, Excel, PowerPoint, Outlook, SharePoint, Teams, OneDrive and OneNote) and Windows 10 OS
Hands-on experience in Information Technology solutions and services

Location For Job At Seagate

Pune, India

Seagate sites in Pune is dynamic, both in our cutting-edge, innovative work, as well as our vibrant on-site food, and athletic and personal development opportunities for our 400+ employees. You can enjoy breakfast, lunch, or dinner from one of four cafeterias in the park. Take a break from your workday and participate in one of our many walkathons or compete against your colleagues in carrom, chess and table tennis. Learn about a technical topic outside your area of expertise at one of our monthly Technical Speaker Series, or attend one of the frequent on-site cultural festivals, celebrations, and community volunteer opportunities.

Location: Pune, India
Travel: None

How to Apply for Seagate career Recruitment 2023?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

Click on the “Apply Now” button provided below. You will be redirected to the official career page.
Click on “Apply”.
If you have not registered before, create an account.
After registration, log in and fill in the application form with all the necessary details.
Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
Verify that all the details entered are correct.
Submit the application form after verification.